FAQs

FAQs 2021-04-10T11:34:37+00:00

How much deposit do I have to pay?

We require you to pay a 50% deposit when booking any appointment.

 

What’s your cancellation policy?

We ask for 48hrs notice if you wish to cancel or reschedule your appointment, failing to do so will result is losing your deposit.

 

What is your lateness policy?

If for any reason you are later than 15 minutes to your appointment where we can no longer perform one/or whole service of your appointment you will be asked to reschedule, any deposit amount paid will not be refunded for that day and another deposit will be requested for the rescheduled appointment.

 

Why do you have a lateness policy?

The best way to describe it is to think of a domino effect. In the hair industry time is money, so when it comes to booking appointments there is no time wasted. If your Stylist is fully booked all day, and you are 15 minutes late to an appointment it effects the rest of the day and means the Stylist will be at least 15mins late for each and every client they have booked in after you. Even though we try to be very accommodating unfortunately we cannot always be.  I’m sure you wouldn’t like it if it was your appointment that were effected?

 

I’m unhappy with the service, what should I do?

Please let us know, there is nothing worst than you not loving your hair. However we do require you to let us know within 7 days of your original appointment. If what you are unhappy with was discussed and agreed with your Stylist in the initial consultation but you have changed your mind and simply do not like the outcome then we will charge full price on the day.

 

Why do I need an Allergy test?

Have you ever tried googling reactions to hair dye? If not please do. If you were to have an allergic reaction to colour it can be very serious. Our colour providers Wella are very strict on stating in their rules and regulations that we must carry out allergy tests to all clients 48hrs before their appointment. So we do, and there is absolutely noway around it. Sorry.

 

Why do you charge more for long hair?

Well its pretty simple really, longer, thicker hair requires more product and more time. So there is an extra charge.

 

What if I need to self isolate because I have been in contact with someone who has COVID and its within 48hrs of my appointment?

Ultimately we have to honour your deposit and allow you to use it to rebook another appointment. We just hope that our clients respect our time enough to not use this reason when its not actually the case. We may ask for proof of a positive COVID test where we feel it’s necessary.

 

  • BLOW-DRY & STYLING SARA TRACY DANNIE
    30 MINS BLOW-DRY £25 £35 £35
    45 MINS BLOW-DRY £30 £40 £40
    60 MINS BLOW-DRY £35 £45 £45
    30 MINS UPSTYLE £35
    60 MINS UPSTYLE £50
    CUT
    CUT & BLOW-DRY £57.50 £72.50 £82.50
    FRINGE TRIM £10 £10 £10
    MALE GROOMING
    GENTS CUT £44 £40 £40
    CLIPPER CUT £22
    BEARD TRIM £19
    BEARD SHAPING £25
    WET SHAVE £37
    COLOUR DISGUISE £20 £20 £20
    COLOUR   Add Olaplex to your service for £30
    ROOTS SEMI/P ERM £47.50 £62.50 £62.50
    ROOTS ENDS £60 £75 £75
    ROOTS ILLUMINA £55 £70 £70
    ROOTS ENDS £67.50 £82.50 £82.50
    TONER £25 £25 £25

    If you have super thick or long hair, or large regrowth there is an additional charge of £15-£50 depending on the amount of extra product/time needed. 

    HIGHLIGHTS   Add Olaplex to your service for £30
    PARTING £60 £80 £80
    HALF HEAD £105 £110
    3/4 HEAD £130 £135
    FULL HEAD £155 £160
    PARTING & ROOT TINT £90 £110 £110
    UP TO 5 FOILS £15 £15 £15

    If you have super thick or long hair, or large regrowth there is an additional charge of £15-£50 depending on the amount of extra product/time needed. 

    BALAYAGE & TONER   Add Olaplex to your service for £30
    HALF HEAD £120 £125 £125
    FULL HEAD £155 £165 £165

    If you have super thick or long hair, or large regrowth there is an additional charge of £15-£50 depending on the amount of extra product/time needed. 

    BLEACH & TONER   Add Olaplex to your service for £30 PRICE FOR ALL STYLISTS
    VIRGIN BLEACH P.O.C*
    ROOTS & TONER <1” REGROWTH £110
    ROOTS & TONER >1” REGROWTH P.O.C*

    If you have super thick or long hair, or large regrowth there is an additional charge of £15-£50 depending on the amount of extra product/time needed. 

    KERASTRAIGHT PRICE FOR ALL STYLISTS
    SHORT £190
    MEDIUM £230
    LONG £260
    TREATMENTS PRICE FOR ALL STYLISTS
    NASHI DEEP INFUSION £20
    LIQUID HAIR £25
    NASHI FILLER THERAPY £30
    OLAPLEX WITH COLOUR £30
    OLAPLEX STAND-ALONE £35

    *PRICE ON CONSULTATION

    50% DEPOSIT IS REQUIRED ON BOOKINGS ALL APPOINTMENTS

    WE REQUIRE ALL NEW CLIENTS TO CARRY OUT A SKIN TEST 48HOURS PRIOR TO ANY COLOUR SERVICE

    WE OFFER 10% OFF OF ALL SERVICES FOR NEW CLIENTS

    BLOW-DRY COURSES AVAILABLE.

    OUT OF HOURS RATE IS SERVICE + 50%

    OUT OF SALON RATE IS £100 PER HOUR

    MAKEUP WITH CARRIE
    60 MIN APPLICATION £40
    90 MIN APPLICATION £55
    Eyes Only £25
    1:1 MAKEUP LESSONS £70
    BRIDAL MAKEUP (trial included) £150
    BRIDAL PARTIES P.O.C
    SPECIAL EFFECTS MAKEUP SFX P.O.C
    PACKAGES
    BLOW-DRY & MAKEUP 10% OFF TOTAL

    *PRICE ON CONSULTATION

    50% DEPOSIT IS REQUIRED ON BOOKINGS ALL APPOINTMENTS

    WE OFFER 10% OFF OF ALL SERVICES FOR NEW CLIENTS

    OUT OF HOURS RATE IS SERVICE + 50%

    OUT OF SALON RATE IS £100 PER HOUR